We put your business in order across the entire internet: Google, Bing, Apple Maps, reviews and your website. So it shows up, convinces, and sells.
Answer a few questions about your business and get a score out of 100, a short diagnosis, and the exact plan you need. No commitment, no sales calls.
Start my checkupThis is what your report looks like. Yours is calculated from your answers.
Before offering this service, we spent years applying it to our own tourism and experience brands. This is the current state of one of them.
| Metric | Before | After | Change |
|---|---|---|---|
| Organic clicks / 28 days | 149 | 651 | +337% |
| vs. site's all-time record (300, Mar 2025) | — | 651 | +117% in low season |
| Impressions / 28 days | ~1,000–1,200 | 10,406 | ~9× |
| CTR "panama bar crawl" | 17% | 32.8% (pos. 1.1) | +93% rel. |
| Non-brand impressions (share) | ~0% | ~75% | 2-quarter goal, hit in 1 month |
| Premium product CTR | 0.77% | 1.52% | 2× |
| Private crawls page impressions | 366 | 1,365 | ~4× |
| Product snippets (rich results) | 0 | 93 clicks / 1,367 impr. | new channel |
| Core Web Vitals | out of range | LCP 1,370 ms · INP 88 ms · CLS 0.01 | green |
Source: Google Search Console (domain property panamabarcrawl.com), exports from August 6–8, 2026. Baseline documented in July 2026. Sitelinks granted on brand results during the period.
"Getting found isn't luck: it's work done right."
Start with the free checkup. Then choose: we fix it once and teach you to maintain it — or we run it for you, at whatever level you need.
We fix everything once — Google, website, reviews, directories — and hand you your Owner's Manual with training included, so you can maintain it yourself in 20 minutes a week. With 30 days of support.
For the business that just needs to be in order — and stay that way.
For the one that wants to grow: show up before the competition and convert more.
Your entire online presence, delegated to a team. Only 3 spots.
Let me tell you how we got here…
I've spent nearly a decade running tourism and experience businesses. And for years I assumed the digital side of my businesses was handled — the site worked, bookings came in, what else was there to check?
Until one day I decided to audit my own site thoroughly. What I found surprised me: invisible technical errors, basics missing, opportunities quietly slipping away every single day. And that's when I understood something that changed my approach: when you don't know about these things, you don't even know you have the problem.
I set out to fix everything, piece by piece. The following month, the site broke its all-time traffic record. In low season.
Shortly after, a friend with his own business asked me for help with exactly this. And that's when it clicked: if he needed it, there are thousands of businesses in the same situation — paying, posting, waiting… unable to see what's broken underneath.
MALAYA exists for that: so you know exactly what state your online presence is in, what needs fixing, and that it actually gets fixed.
— Ciro Jaén, founder
Behind MALAYA is Ciro Jaén, an entrepreneur with over a decade in tourism and hospitality in Panama, and operator of experience brands in Panama and Colombia.
MALAYA wasn't born as an agency looking for clients. It was born the other way around: from the business owner's side — auditing and fixing our own sites, with our own money on the line. The results spoke, and a friend asking for help turned the learning into a service.
We specialize in experience businesses: tours, restaurants, cafés, boutique hotels, activities — where Google, maps and reviews decide who wins. We sell the system we use every day to get found, get trusted, and get booked.
Guides written by operators, no unnecessary jargon — the same practices we apply in our businesses and our clients'.
The causes are almost always invisible to the owner: unverified profile, wrong category, inconsistent data. Here are all 7, each with its fix.
READ → GoogleCreate, verify and optimize the listing that puts you on the map: categories, photos, reviews, and the mistakes that keep businesses invisible.
READ → EcosystemiPhone users search on Apple Maps. AI answers with Bing data. Being only on Google means leaving doors closed.
READ → LaunchThe 8 steps in the right order — from defining what you sell to measuring real results — so your business is born visible, not invisible.
READ →Write to us and we reply within 24 hours · Panama